ACCEPTABLE USE GUIDELINES


The purpose of the Acceptable Use Policy (AUP) is to provide clear expectations for Turtle Systems customers and their authorized users. This policy complements your Turtle Systems Service Agreement.  

TERMS OF SERVICE AND OPERATING RULES: This policy applies to all customer, Clients, employees, agents of Turtle Systems, and all authorized third parties that are granted access to the services Turtle Systems provides.  

CONDITIONS OF USE: By using any service Turtle Systems provides, you agree to observe all of the provisions of these Terms of Service and Operating Rules as they may be in effect from time to time. No acceptance of any purchase order from you shall constitute acceptance by and control all dealing between Turtle Systems and you. Turtle Systems reserves the right to make changes to this policy without prior notification to users.  

COMPLIANCE: All service users are required to comply with this Policy. You are accountable for all violations of the Turtle Systems Acceptable Use Policy by any third party using your network including your customers and they authorized users.  

INTERNET ETIQUETTE: You are expected to be familiar with end to practice good Internet etiquette (Netiquette).  You will comply with the rules appropriate to any network to which Turtle Systems may provide access.  You will not post, transmit, or permit Internet access to information you desire to keep confidential. You will not post or transmit any information or software that contains a virus, illicit code or other harmful components. You will not post any material that is illegal, libelous, torturous, or likely to result in retaliation against Turtle Systems by offended users. Turtle Systems reserves the right to refuse to terminate service at any time.  You will indemnify and hold Turtle Systems harmless from any damages to Turtle Systems’ business, service, equipment, network, operations, or reputation resulting from your actions including without limitation any government actions, acts of vandalism or other retaliation, and any claims of libel, unfair competition, infringement of any patents, copyright, trademark, service mark, or other intellectual property right, violation of privacy, or other tort.  

SPAM/UCE: SPAM/UCE mailing of any sort will not be permitted. Customer will be held accountable for all actions including any SPAM/UCE originating from their network, network device or any SPAM/UCE mailing that causes Turtle Systems to respond regardless of point or origin.  Upon Notification that such an act has occurred, Turtle Systems will warn the customer on the first offence, and may in turn pass along any expenses the customers have incurred. On the second, offense, Turtle Systems may give notice of termination of service. Upon the receipt of notification by Turtle Systems that a violation of the AUP has occurred, customers must provide written confirmation of all compliance and enforcement actions they have taken within 48 hours.  

PASSWORD PROTECTION: Users are responsible for protecting their password and for any authorized or unauthorized use made of your password. You will not use or permit anyone to use Turtle Systems’ service to guess passwords or access other systems or networks without authorization. In the event a network or network device becomes compromised. Turtle Systems will assist in the tracking and/or expulsion of said offender on the network level to an extent they find reasonable. Turtle Systems is not responsible for securing a customer network or device beyond the equipment Turtle Systems Installs.  

ILLEGAL ACTIVITY: Use of Turtle Systems service for illegal or improper activity of any kind, including unauthorized usage as previously described. Forged header or user identification information and/or software piracy is prohibited. Turtle Systems will fully cooperate with law enforcement authorities in the detection and prosecution of illegal activity.  

REMEDIES: All violations of this Acceptable Use Policy will be reviewed for the appropriate action that can include immediate termination of access services. Upon notification of any violation of the Acceptable Use Policy,